1 00:00:04,051 --> 00:00:05,495 So let's go ahead and 2 00:00:05,495 --> 00:00:10,318 just talk about what the effects have been since the pandemic started. 3 00:00:10,318 --> 00:00:17,851 Unfortunately, every industry has been impacted by COVID-19. 4 00:00:17,851 --> 00:00:21,724 Some industries were impacted more than others. 5 00:00:21,724 --> 00:00:27,400 So thinking about retail, hospitality, thinking about manufacturing or 6 00:00:27,400 --> 00:00:32,468 anything that requires a lot of human touch and human interaction. 7 00:00:32,468 --> 00:00:37,254 Those businesses, unfortunately, have felt more of 8 00:00:37,254 --> 00:00:42,569 the brunt of what has happened in the course of COVID-19. 9 00:00:42,569 --> 00:00:44,557 The tech industry isn't immune. 10 00:00:44,557 --> 00:00:49,858 You've probably seen a number of different things in the news or 11 00:00:49,858 --> 00:00:53,785 online about companies, big tech companies, 12 00:00:53,785 --> 00:00:57,431 that are doing layoffs and hiring freezes. 13 00:00:57,431 --> 00:01:03,562 All of that being said, the tech companies are actually still hiring and 14 00:01:03,562 --> 00:01:10,312 perhaps hiring more so than any other industries that are out there currently. 15 00:01:10,312 --> 00:01:13,719 One of the visuals I was going to show was from canva.com. 16 00:01:13,719 --> 00:01:19,661 And of the 40 or so different industries and companies, 17 00:01:19,661 --> 00:01:25,856 it is the only industry that is focused primarily on hiring. 18 00:01:25,856 --> 00:01:30,728 And the reason that hiring is such a big thing is that we've all kind of 19 00:01:30,728 --> 00:01:33,924 changed how we do business with one another. 20 00:01:33,924 --> 00:01:35,940 What is our new normal. 21 00:01:35,940 --> 00:01:41,463 For example, many companies instead of doing things face-to-face, 22 00:01:41,463 --> 00:01:48,160 having client meetings face-to-face, are now just trying to interact over WebExs, 23 00:01:48,160 --> 00:01:51,964 over Slack, over other means of communication, 24 00:01:51,964 --> 00:01:57,780 in order to advance their operations, their jobs and to keep teams afloat. 25 00:01:57,780 --> 00:02:02,564 And because this reliance on technology is becoming more and 26 00:02:02,564 --> 00:02:07,908 more prevalent, the tech companies, in kind, have been trying to 27 00:02:07,908 --> 00:02:12,996 make sure that essential workers are there to meet this demand. 28 00:02:12,996 --> 00:02:17,239 So you'll have things for cybersecurity, DevOps, 29 00:02:17,239 --> 00:02:21,200 things that require making sure that websites and 30 00:02:21,200 --> 00:02:27,360 services that are mission critical are available to people to use 24/7. 31 00:02:27,360 --> 00:02:30,463 So it's becoming more crucial for 32 00:02:30,463 --> 00:02:35,920 technology companies to be able to meet this rising demand. 33 00:02:35,920 --> 00:02:39,775 And so with that framing the conversation, 34 00:02:39,775 --> 00:02:44,266 let's talk a little bit about career resilience. 35 00:02:44,266 --> 00:02:49,155 So when we talk about resilience, we talk about being able to withstand 36 00:02:49,155 --> 00:02:54,542 the stress and anxiety of things that are going on in the world and in your life. 37 00:02:54,542 --> 00:02:59,377 Career resilience is a little bit more specific. 38 00:02:59,377 --> 00:03:05,839 It's talking about, how do you adjust to career change when it happens? 39 00:03:05,839 --> 00:03:10,426 How do you adapt to the market when the market is telling you that these 40 00:03:10,426 --> 00:03:15,188 are the skills that we need now versus the ones that you currently have? 41 00:03:15,188 --> 00:03:17,697 And then taking that further, 42 00:03:17,697 --> 00:03:22,339 it's not only just endearing what's going on with you. 43 00:03:22,339 --> 00:03:27,008 It's also talking about adopting healthy behaviors and 44 00:03:27,008 --> 00:03:32,649 abilities and mindsets, so that when things inevitably do happen, 45 00:03:32,649 --> 00:03:38,600 that you're able to address them rather quickly and be more efficient. 46 00:03:38,600 --> 00:03:44,881 So it's important to kind of learn those three elements of adapting, 47 00:03:44,881 --> 00:03:50,213 being able to recover, and address things as they come up. 48 00:03:50,213 --> 00:03:53,743 And so we'll talk about that in a little bit more detail. 49 00:03:53,743 --> 00:03:58,390 Before the pandemic, it was really important for 50 00:03:58,390 --> 00:04:05,366 people to stay relevant in terms of their career goals and career choices. 51 00:04:05,366 --> 00:04:10,227 It is no longer the case that you'll be able to have just 52 00:04:10,227 --> 00:04:12,560 one job until you retire. 53 00:04:12,560 --> 00:04:18,219 In fact, the Bureau of Labor Statistics has said that most people in the course 54 00:04:18,219 --> 00:04:23,379 of their lifetime will have anywhere from 11 to 12 jobs on average. 55 00:04:23,379 --> 00:04:27,162 And those jobs are between two to seven careers. 56 00:04:27,162 --> 00:04:32,363 So clearly it's going to be much, much different for 57 00:04:32,363 --> 00:04:35,954 you than it probably was in the past. 58 00:04:35,954 --> 00:04:39,810 But when you add in that added stressor of the pandemic, 59 00:04:39,810 --> 00:04:42,201 it takes things a little further. 60 00:04:42,201 --> 00:04:48,965 For the pandemic, you have to focus on the fact that there is no normal anymore. 61 00:04:48,965 --> 00:04:49,949 It's different. 62 00:04:49,949 --> 00:04:54,771 Most of you are probably going to be working from home for 63 00:04:54,771 --> 00:05:00,621 the foreseeable future or having different types of orientation or 64 00:05:00,621 --> 00:05:04,535 meetings at home versus being in the office. 65 00:05:04,535 --> 00:05:10,061 And a lot of tech company leaders have indicated that their 66 00:05:10,061 --> 00:05:15,154 intention is not to bring some of these workers back. 67 00:05:15,154 --> 00:05:20,378 They've realized so many benefits and gains from doing things this way. 68 00:05:20,378 --> 00:05:23,735 It really doesn't make sense to kind of change the status quo. 69 00:05:23,735 --> 00:05:28,817 So now that we know this, how do we make sure that we're 70 00:05:28,817 --> 00:05:33,904 being ready and being prepared for all of this change? 71 00:05:33,904 --> 00:05:36,511 And so I focus on three very specific things. 72 00:05:36,511 --> 00:05:41,447 The first is making sure that your technical skill is up to par with 73 00:05:41,447 --> 00:05:43,164 what's being asked. 74 00:05:43,164 --> 00:05:48,359 And technical skill is anything that can be measured in some way and 75 00:05:48,359 --> 00:05:53,296 taught in some way, kind of through exams or certifications. 76 00:05:53,296 --> 00:05:59,010 So because of the pandemic, we're noticing that there's an increase for 77 00:05:59,010 --> 00:06:04,181 people to have cybersecurity skills as well as agile frameworks for 78 00:06:04,181 --> 00:06:06,010 developing software. 79 00:06:06,010 --> 00:06:10,402 So thinking about Scrum, and thinking about how do we improve 80 00:06:10,402 --> 00:06:15,398 processes in the business so that you can get things to market faster. 81 00:06:15,398 --> 00:06:20,943 So thinking specifically about DevOps and how we get both the operations and 82 00:06:20,943 --> 00:06:25,370 development teams working together to get code out faster. 83 00:06:25,370 --> 00:06:29,912 So these are just some of the things that were highlighted from dice.com, 84 00:06:29,912 --> 00:06:34,673 which is a resource that I recommend in terms of getting a pulse on what's going 85 00:06:34,673 --> 00:06:35,918 on in the industry. 86 00:06:35,918 --> 00:06:38,923 Then the second thing is soft skills. 87 00:06:38,923 --> 00:06:43,409 Obviously, communication is going to be more important since you're not in person. 88 00:06:43,409 --> 00:06:46,885 But there's also something to be said about networking. 89 00:06:46,885 --> 00:06:52,044 Networking is going to be incredibly important now more than ever, because 90 00:06:52,044 --> 00:06:57,054 you're going to need people to tell you what the pulse of the industry is. 91 00:06:57,054 --> 00:07:01,956 And you're also going to need to know how to uncover opportunities that 92 00:07:01,956 --> 00:07:04,333 are not necessarily advertised. 93 00:07:04,333 --> 00:07:08,627 So it's really important to kind of continue to build your networks if 94 00:07:08,627 --> 00:07:13,373 you haven't already done so, or start building your network if you need to. 95 00:07:13,373 --> 00:07:16,918 I also focus on future thinking. 96 00:07:16,918 --> 00:07:22,108 Future thinking is incredibly important because while you're focusing 97 00:07:22,108 --> 00:07:27,211 on the skills that are necessary for you now, you do need to think about, 98 00:07:27,211 --> 00:07:31,918 well, what's going to be important for me to know as things go on. 99 00:07:31,918 --> 00:07:36,743 So for example, ThoughtWorks, which is a consultancy 100 00:07:36,743 --> 00:07:42,185 company publishes a semiyearly publication on technology and 101 00:07:42,185 --> 00:07:47,113 other related things that they believe are on their up and 102 00:07:47,113 --> 00:07:50,396 up, or you should be having focus, or 103 00:07:50,396 --> 00:07:55,655 where you probably don't want to spend as much of your time. 104 00:07:55,655 --> 00:08:00,169 And so it's important not only to see what's on the horizon, but 105 00:08:00,169 --> 00:08:05,094 to get a better understanding of what your skill sets are going to have to 106 00:08:05,094 --> 00:08:09,854 be once you get to that point to make sure that you're competitive and 107 00:08:09,854 --> 00:08:14,810 that you're someone that's going to be able to compete on that level. 108 00:08:14,810 --> 00:08:18,167 And then finally, digital collaboration. 109 00:08:18,167 --> 00:08:21,042 As we move more towards remote work, 110 00:08:21,042 --> 00:08:26,158 having access to digital collaboration tools is going to be key. 111 00:08:26,158 --> 00:08:28,769 But knowing how to leverage them and 112 00:08:28,769 --> 00:08:33,042 to utilize them is also going to be incredibly important. 113 00:08:33,042 --> 00:08:36,560 So you'll see things like Zoom, and WebEx and, Slack, 114 00:08:36,560 --> 00:08:40,533 all these different ways that we can kind of talk to one another. 115 00:08:40,533 --> 00:08:45,910 And the key will be remembering what tool will work best for 116 00:08:45,910 --> 00:08:48,665 your particular situation. 117 00:08:48,665 --> 00:08:55,034 So if it's a matter of sharing a question or just asking something really simple, 118 00:08:55,034 --> 00:08:59,299 you can send a Slack message, you could send an email. 119 00:08:59,299 --> 00:09:04,349 If you're thinking about something that is a little bit more complex, 120 00:09:04,349 --> 00:09:09,484 something that requires a little bit more discussion, it's going to be 121 00:09:09,484 --> 00:09:14,972 really important to think about, well, how do I wanna convey that message? 122 00:09:14,972 --> 00:09:20,589 So in this case WebEx might be better, or having a phone call might be better. 123 00:09:20,589 --> 00:09:23,879 So just understanding the tools that are out there, 124 00:09:23,879 --> 00:09:27,095 getting to understand how the platforms work, and 125 00:09:27,095 --> 00:09:31,837 then making sure that you're using the right tool for what you're doing. 126 00:09:31,837 --> 00:09:35,469 And then finally, in the interest of time, 127 00:09:35,469 --> 00:09:40,095 I did take some time to talk a little bit about self care. 128 00:09:40,095 --> 00:09:44,524 And self care is probably the most important part of 129 00:09:44,524 --> 00:09:47,614 building your career resiliency. 130 00:09:47,614 --> 00:09:52,290 You're not going to be good at your job, you're not gonna be 131 00:09:52,290 --> 00:09:57,151 effective at learning, you're not gonna be your best self for 132 00:09:57,151 --> 00:10:00,561 other people if you are exhausted or tired. 133 00:10:00,561 --> 00:10:06,004 And it really is important that you take that time to recharge, 134 00:10:06,004 --> 00:10:08,581 to refresh, to take breaks. 135 00:10:08,581 --> 00:10:12,437 It's really incumbent on you to do that. 136 00:10:12,437 --> 00:10:18,849 And even I have to remind myself very often that I need to stop and just rest. 137 00:10:18,849 --> 00:10:24,737 So whenever possible, make sure that you're spending time taking breaks, 138 00:10:24,737 --> 00:10:28,370 as well as getting an adequate amount of sleep. 139 00:10:28,370 --> 00:10:33,650 You'll also wanna make sure that you are okay from both a physical and 140 00:10:33,650 --> 00:10:35,480 a mental health point. 141 00:10:35,480 --> 00:10:40,523 Not so much just getting exercise and proper nutrition, and rest, 142 00:10:40,523 --> 00:10:46,550 then making sure that you're addressing your mental health needs as possible. 143 00:10:46,550 --> 00:10:51,601 So depression and anxiety, unfortunately, are on the rise because 144 00:10:51,601 --> 00:10:57,097 of everything that's going on, and those things do need to be addressed. 145 00:10:57,097 --> 00:11:01,318 So whether it's through a professional or a loved one, or family member, 146 00:11:01,318 --> 00:11:05,874 it's really important to make sure that you're addressing those mental health 147 00:11:05,874 --> 00:11:07,415 needs as much as possible. 148 00:11:07,415 --> 00:11:12,335 And also make sure that you're talking to your family and 149 00:11:12,335 --> 00:11:15,315 your loved ones during this time. 150 00:11:15,315 --> 00:11:20,421 Connections and communication are incredibly important and you just 151 00:11:20,421 --> 00:11:25,886 wanna make sure that you're, [SOUND] Able to have that kind of discussion. 152 00:11:25,886 --> 00:11:30,534 So, unfortunately, I believe that we're running out of time. 153 00:11:30,534 --> 00:11:36,729 But I thank you for your patience as we work through the technical issues and 154 00:11:36,729 --> 00:11:41,565 as I, [LAUGH] Walk through this particular presentation. 155 00:11:41,565 --> 00:11:47,466 But I would be more than happy to connect with anyone that's interested in learning 156 00:11:47,466 --> 00:11:53,046 more about how to stay resilient in their careers and in their personal lives. 157 00:11:53,046 --> 00:11:58,774 You can feel free to reach out to me at my website on susannetedric.com. 158 00:11:58,774 --> 00:11:59,959 Thank you. 159 00:11:59,959 --> 00:12:03,198 It looks like we have a question. 160 00:12:03,198 --> 00:12:08,533 What is the best way to continue to network during these times with COVID. 161 00:12:08,533 --> 00:12:11,203 So just touching briefly on that, 162 00:12:11,203 --> 00:12:15,080 what you're doing now is the best way to network. 163 00:12:15,080 --> 00:12:18,732 So the Threehouse Festival, there is a networking opportunity so 164 00:12:18,732 --> 00:12:22,786 I would definitely take advantage and leverage that as much as possible. 165 00:12:22,786 --> 00:12:28,033 LinkedIn is always my favorite way to network with people. 166 00:12:28,033 --> 00:12:33,940 You can look up their backgrounds, not so much just for jobs that you're interested 167 00:12:33,940 --> 00:12:38,946 in now, but ones in the future, and set up informational interviews. 168 00:12:38,946 --> 00:12:45,383 If you're part of any professional organisations, also have ways to connect 169 00:12:45,383 --> 00:12:51,147 with one another virtually through virtual happy hours and the like. 170 00:12:51,147 --> 00:12:57,895 [SOUND] And how do you deal with imposter syndrome? 171 00:12:57,895 --> 00:13:02,608 So this is actually something I deal with all the time. 172 00:13:02,608 --> 00:13:08,078 And I think the important thing is when you have that negative thought 173 00:13:08,078 --> 00:13:13,641 that's coming into your head that I'm not the right person for this, 174 00:13:13,641 --> 00:13:18,944 I'm not ready for this, They should have picked another person. 175 00:13:18,944 --> 00:13:24,146 It's sometimes helpful to kind of challenge the thought and 176 00:13:24,146 --> 00:13:30,785 kind of think about, well, what it is exactly that is causing this anxiety. 177 00:13:30,785 --> 00:13:36,122 Is it because I don't feel like my skill set is up to speed? 178 00:13:36,122 --> 00:13:40,326 Is it because I don't feel confident when I talk, or 179 00:13:40,326 --> 00:13:43,967 confident when I'm in certain situations? 180 00:13:43,967 --> 00:13:48,444 Or is it just my anxiety and overdrive? 181 00:13:48,444 --> 00:13:53,331 I found it really helpful to kind of talk through where I think the sources 182 00:13:53,331 --> 00:13:58,150 of my anxiety are in terms of having those imposter syndrome thoughts. 183 00:13:58,150 --> 00:14:02,933 And then talking with a good colleague, or mentor, or friend, 184 00:14:02,933 --> 00:14:06,752 and kind of talking through that a little further. 185 00:14:06,752 --> 00:14:12,540 So if it is an issue of I don't feel like I have the adequate skill, 186 00:14:12,540 --> 00:14:18,117 how do I make sure that, okay, I can get that skill if I needed or 187 00:14:18,117 --> 00:14:25,526 having someone verify it's all in your head, you have that skill automatically. 188 00:14:25,526 --> 00:14:31,891 Will the pandemic make it more difficult for entry level people to get a career? 189 00:14:31,891 --> 00:14:39,149 I would say that the pandemic in general is making it difficult for everyone. 190 00:14:39,149 --> 00:14:42,257 In terms of entry level careers, 191 00:14:42,257 --> 00:14:48,149 I think it depends on like where exactly we're talking about. 192 00:14:48,149 --> 00:14:53,807 As I said, in the tech industry, there's all kinds of opportunities, 193 00:14:53,807 --> 00:14:58,557 so it's really more of a matter of doing that due diligence. 194 00:14:58,557 --> 00:15:05,304 Finding where the opportunities lie and opening yourself up to kind of pursuing 195 00:15:05,304 --> 00:15:11,054 that a little further in some careers that might be a little harder. 196 00:15:11,054 --> 00:15:15,356 I think it's just kind of reframing the challenge a little bit, 197 00:15:15,356 --> 00:15:19,181 to kind of reframe how we've typically looked for jobs, 198 00:15:19,181 --> 00:15:25,097 how we've typically reached out for people and being creative in our problem solving. 199 00:15:25,097 --> 00:15:30,275 So again, using more online resources, looking in new places 200 00:15:30,275 --> 00:15:36,835 that perhaps you probably didn't look before, and kind of rolling with that. 201 00:15:36,835 --> 00:15:40,571 So I don't think that for entry level careers it's difficult. 202 00:15:40,571 --> 00:15:45,318 It's just more a matter of reframing how you've 203 00:15:45,318 --> 00:15:49,615 typically gone about looking for careers. 204 00:15:49,615 --> 00:15:53,654 What is the most successful thing you have experienced in the tech industry? 205 00:15:53,654 --> 00:15:59,300 I think for myself the most successful 206 00:15:59,300 --> 00:16:06,540 was helping a colleague achieve their success. 207 00:16:06,540 --> 00:16:13,703 And I know that might sound a little counter, [LAUGH] Counter intuitive, 208 00:16:13,703 --> 00:16:18,634 but it meant that I had come to a place where not only 209 00:16:18,634 --> 00:16:23,462 was I able to transfer my skills to someone else. 210 00:16:23,462 --> 00:16:29,530 But I was able to help somebody realize their own dreams and aspirations. 211 00:16:29,530 --> 00:16:32,474 And really kind of coach them through and 212 00:16:32,474 --> 00:16:38,360 handhold as they kind of went through both the highs and the lows of finding a job, 213 00:16:38,360 --> 00:16:43,837 having job interviews and then dealing with stressors of being on the job. 214 00:16:43,837 --> 00:16:48,396 So for me seeing my colleagues success 215 00:16:48,396 --> 00:16:53,240 made me feel good because I knew that that 216 00:16:53,240 --> 00:16:57,947 was a very integral part of my success.